What to include
- For a quote: part numbers, quantities and the destination country.
- For sourcing: a photo, datasheet or competitor link, plus the quantity you are considering.
- For OEM: the reference part, your target quantity, and what you want changed.
- For after-sales: your order number or reference, the SKU, and a photo or short video of the fault.
Questions buyers ask
How fast will I hear back?
Within six working hours during Shenzhen business hours. Overnight enquiries are answered the next working morning.
Do you speak English?
Yes. The trade desk works in English and Chinese, and we handle English-language shipping documents as standard.
Can you call me?
We can arrange a call on request — tell us your time zone and a preferred window and we will schedule it.