How it works
You send the order with the customer's shipping address and the products. We pick, pack and dispatch from Shenzhen, and return a tracking number the same day. Your customer sees your name, not ours.
Because we hold the stock rather than ordering it in, dispatch is measured in hours rather than weeks — which matters, because the main reason dropshipping disappoints buyers is the delivery promise, not the price.
Questions buyers ask
Will my customer see Ruistart anywhere?
No. Packing slips carry your details and parcels are sent without our branding. Some manufacturers' retail boxes carry their own logo, which is unavoidable — ask before listing a specific SKU if that matters to you.
Do you handle returns?
We will process a faulty unit and replace it. Customer-change-of-mind returns on dropship orders are usually not economic; most of our dropship customers set a policy that small items are not returned.
Is there a minimum order value?
No, but orders below the carrier minimum will be more expensive per unit to ship.